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Free UK Delivery On All Orders Over £60
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Subscribe & Save

When you subscribe and save you automatically save 10% off any applicable products.

The payment is taken by your payment choice automatically after 30 days. You can edit your payment choice within your account section.

There are no contracts, you can cancel anytime. This can be done via your account page.

No, you can cancel at anytime. It is a flexible subscription.


All our products are Vegan friendly and made in the UK and we only use the highest quality ethically sourced ingredients.

All our products are made in the UK.

The smell, consistency & colour may change from batch to batch.

There is nothing to worry about if one looks a little different to another. We only use fresh, natural ingredients so it may change the smell and colour season to season.

If you have any concerns with any of our products, please get in touch with the team.

Absolutely! Due to such high demand we’ve even brought out a range just for babies.

If you have any questions or want some help finding the right products, please get in touch.

Bespoke Products

The Bespoke Products are available for all ages, they are ready in different forms for all ages, for example, babies and pre-teens we recommend Tonics compared to other forms of our Bespoke Products.

Yes! If you’ve ordered a Bespoke Product previously, you won’t need to fill in all the details of what specific product you need again, all you’ll need is your previous order number and that’ll tell us all we need to get your Bespoke Product with you.

The cost of the specific Bespoke Product can depend on the amount you would like to order for your pets, whether it’s for a month, or possibly longer, then we’ll make sure that all is calculated into the price for the order. Please click here for further information and to view all prices.

Before buying your Bespoke Product, if you’re still unsure of what might be best for you, then you can get in contact with one of our team, in private, you’ll be able to explain to us what your ailments are and we’ll do our very best to help!

Click here to get in contact with one of the Herbal, Health & Home team.

Bulk Ordering

Yes they can, you can decant them into smaller bottles such as the Eco Cleaner Decant Spray Bottle, available to be used around the whole house in a more comfortable to use bottle.

You can choose the scent of your Bulk Product from our wide range, you can view the full range of scents by clicking here!

Our Bulk Products are available in large 5 Litre containers, click here to shop the full Bulk Product range!

Refer a friend​

You can do this by going to the Refer A Friend page and logging into your account.

No, multiple discounts cannot be accumulated to be used on one order, only one code per order.

Once you have signed up, you will be given a unique referral code to share with friends and family.

You can share your unique code with friends and family via email, sms or via social media.

Remember, the more you share your unique code the more rewards you can earn.

Shipping & Returns

We currently have a high demand of orders which means our dispatch times are approximately 2-4 working days. During very busy times, this may be extended. Please check your email (and junk folder) for the notification.

We use Royal Mail Tracked 24/48 for our delivery service across the UK, Isle of Man, Jersey and Guernsey (fully tracked via your mobile phone (text) and email).

We are now shipping to the Republic of Ireland, you can order this direct through the website – for other European countries please get in touch.

We want you to be 100% satisfied with your purchase.

Please use the contact section of the website, or email [email protected] to discuss any issues regarding items to be returned.

Items can only be returned if they are faulty or damaged

If something has not arrived as expected, please contact us via our contact us page or email us and we will do our best to rectify the problem for you.


Our website operates 24/7, emails are monitored weekdays only and all emails will be responded to as soon as possible.

If you have any questions,  please contact us via our email address which is [email protected] 

If you would like to join our community our doors are always open. Our Facebook group is:

Come and say hello!

Herbal Pet Supplies

Our sister company Herbal Pet Supplies offer all things Herbal for your pets.

Once placing an order on either website, you will be sent a confirmation email including a discount code to receive FREE shipping on all the other site for 24 hours. This means we’ll hopefully be able to ship the products together.

Is your question not here?

Contact us today and we'll be more than happy to help!

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